For Assistance with Orders

You can always email us at hello@chroniclebooks.com or call 1.800.759.0190 from 8:30am–5:30pm ET, Monday–Friday.

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Shipping Policy

Orders are processed and shipped within 2–3 business days of receipt. For example, if you place an order on Tuesday, it may not ship until Thursday or Friday. All orders ship from Lebanon, IN.

Ground: (est. arrival in 7–10 business days)

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Priority: (est. arrival in 4–5 business days)

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Express: (est. arrival in 3–4 business days)

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Return + Exchange Policy

If you are not satisfied with your purchase from our site, you may return it up to 30 days after receipt. Please send your return to:

Hachette Book Returns Warehouse
322 South Enterprise Blvd.
Lebanon, IN 46052

 

Be sure to include the original order number. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded. Refunds typically take two weeks to process, but may take longer during exceptionally busy times. Make sure to hang on to your return tracking number so you can confirm your order has made it back to the warehouse. 

 

 

 

 

 

 

 

 

 

 

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